"Millennium Communications Models," by Kathy Baughman, President, HLB Communications.

As we approach the new millennium, the role of the employee communicator is becoming more important and more challenging than ever. Corporate transformation initiatives and new working methods have created a need for on-demand, pull-oriented communications systems that don't exacerbate the problem of information overload. In this article, Kathy Baughman highlights the lessons that internal communicators should be learning from the emerging disciplines of knowledge management, predictive modeling and centric information organization as they develop Millennium Communications Models.

To obtain a reprint of this article, please contact Kevin Lynch at klynch@hlbcomm.com.